SEASONAL DELIVERY INSTRUCTIONS – 2024
We make special arrangements to cope with the Christmas demand. Orders required in time for Christmas and New Year should be placed ASAP in November and early December with a delivery according to the options below requested. Though we try to keep our order books open a long as possible, it usually closes by the 8th of December.
Please consider sending gifts in plenty of time as many people travel early before Christmas.
CHRISTMAS DELIVERIES
The following 2 options are available
OPTION 1: delivery in the week starting 9th December
Your order will be delivered on any day between the 9th and 13th of December. You will receive an email from us with the tracking number. With this number you can monitor the progress of your order.
We would like to recommend that you choose this shipping week in order to avoid the busiest week of the year. Please note that our Roast Smoked Salmon Pate, Kippers, Smoked Haddock and Smoked Bacon would have to be popped into the freezer for use on Christmas day.
To choose this option please select DEC 9TH as your shipping week when you check out.
OPRION 2: delivery starting from 17th December onwards
Your order will be delivered on any day between the 17th and the 21st December. After your order has been shipped, you will receive an email from us with your tracking number. With this number you can track the delivery progress of your order as well as the day of delivery. Please ensure that someone is at home on the day of delivery or make arrangements for your order to be delivered to a safe place. You may consider for a delivery to your place of work.
Please note that we will begin packing your order the weekend before December 16th, with shipping arranged one or two days in advance. While you may receive an email indicating your order is ready for courier collection, the actual pickup will take place on December 16th.
All products you order have a use by date until after Christmas.
To choose this option please select DEC 16TH as your shipping week when you check out.
HOGMANAY DESPATCHES
If you wish to place an order for Hogmanay, your order will be dispatched to you on the 27th of December.
To choose a Hogmanay delivery please select DEC 23rd as your shipping week when you check out.
LAST ORDER DATES
For a guaranteed delivery for Christmas / Hogmany please note the following last order dates:
08th of December for Christmas Delivery
18th of December for Hogmany
FIRST DESPATCH 2025
First despatch day in 2025 will be the 05th of January 2025
GENERAL SHIPPING POLICY
UK Mainland Orders
We will usually dispatch your order by our preferred courier 2 – 3 working days of receiving it. Please allow extra time during busy periods, such as Christmas. Delivery can be made Tuesday to Friday. If you like delivery on a specific day, please let us know as this can usually be arranged. We usually do not dispatch on Friday or Saturday, to avoid parcels being in transit over the weekend. All consignments are packed in insulated boxes with ice packs to ensure that goods are kept cool throughout the journey.
DELIVERY CHARGES
UK MAINLAND & NORTHERN IRELAND
- FREE for orders over £ 150.00 ( to a single address )
- £ 8.95 for orders of up to £ 150.00 ( to a single address )
- £ 10.95 for orders of up to £ 20.00 ( to a single address )
ISLE OF WIGHT, ISLE OF MAN, ISLE OF SCILLY, GUERNSEY & JERSEY
- £ 9.50 for orders of up to £ 70.00 ( to a single address )
- £ 25.00 for orders over £ 70.00 ( to a single address )
OVERSEAS ORDERING
We no longer accept orders that are to be sent abroad, due to the perishable nature of our products and the lack of control we have in ensuring they arrive in good condition.
Returns and non-delivery
Ardshealach Fine Foods cannot be held liable for packages which were not delivered or misrouted due to an incomplete or incorrect address given by the customer.